Season Ticket FAQs

Holy Cross Athletics

Click the link below to be directed to the appropriate FAQs.

Men's and Women's Basketball Football Men's Hockey

 

2016 Men's and Women's Basketball

 

Can I get my same seats from last year?

Yes! Your season tickets have been reserved in your account under the 2016 VIP prices. Any renewing season ticket holder will have the ability to renew their season tickets at the VIP season ticket price for 2016. If you have any questions about your renewal rate please call the Holy Cross Ticket Office at 1-844-GOCROSS.

 

When should I purchase my tickets by?

Be sure to renew your 2016 Basketball Season Tickets by September 30 to take advantage of your VIP Season Ticket Holder Rate! New season ticket holders are encouraged to purchase before September 30 to receive a special season ticket rate as well.

 

How do I access my season tickets?

Your tickets are waiting for you on your “My Tickets” page online. To get direct access to your season ticket renewal click the following link:

http://tkt.xosn.com/tickets/PendingOrders.dbml?DB_OEM_ID=33100&DB_LANG=C&KEY

 

Can I purchase additional tickets at the VIP price?

Yes, the VIP season ticket price will be available to season ticket holders until September 30, 2016. Before you confirm your order click "Order More" to access additional purchase options including "New Season Tickets".

 

Is the Men's Basketball game against UMass at the DCU Center included in my season ticket package?

Yes! As a season ticket holder, you are guaranteed the best seats at the DCU Center when we face UMass. The ONLY way to guarantee tickets to this game is through purchasing 2016 Men's Basketball Season Tickets.

 

What is the Crusader Combo?

The Crusader Combo is a special discounted season ticket package that includes 2016 Season Tickets to both Men's Basketball and Women's Basketball.  Be sure to select the Men's Basketball Crusader Combo option online when purchasing your season ticket package. After you have completed your Men's Basketball purchase you WILL NOT have to submit a separate order for Women's Basketball. We will be sure to include the Women's Season Tickets in your order. We will even be able to put you in the same seats! (Subject to availability) If you purchased a Crusader Combo last year your tickets will all be in your account.

 

Need additional assistance?

If you have any further questions call Anthony Moore, Director of Ticket Sales and Operations, at 508-793-3427 or email amoore@holycross.edu for assistance with your log-in details. Be sure to provide a valid email address if you do not already have one associated with your account.


 

2017 Football

 Updated: 5-1-17

Can I get my same seats and parking from last year?

Yes! Your season tickets and parking have been reserved in your account at the 2017 VIP rate. We encourage season ticket holders to renew their season tickets and parking before May 1 to guarantee they get the same benefits they enjoyed as last year.  If you have any questions about your renewal rate please call the Holy Cross Ticket Office at 1-844-GOCROSS.

 

When should I renew my season tickets by?

The priority deadline for renewal is May 15, 2017! Renew before then to guarantee you get the same seats and parking as last season. 

 How do I access my season tickets online?

Your seats and parking are waiting for you on your “My Account” page online.  To get direct access to your season ticket renewal click the following link:

http://tkt.xosn.com/tickets/PendingOrders.dbml?DB_OEM_ID=33100&DB_LANG=C&KEY

After you have clicked the link you will be sent directly to your season tickets that are available for renewal.

OR

To view your entire "My Account" details and order history you must first login using your username and password. Your username is typically the email or account number  associated with your account.   You may use the link below to log-in: https://tkt.xosn.com//tickets/MyAccount.dbml?DB_OEM_ID=33100

This link will send you to a “My Account” page that will have your entire order history including your season tickets under “Pending Orders”, log-in settings, and seat requests. *If you wish to make any address changes please do so on this page*

For step-by-step renewal instructions: http://www.goholycross.com/ViewArticle.dbml?DB_OEM_ID=33100&ATCLID=210868293

 

What do I do once I access my account?

Once you log-in you will arrive at  your personalized “My Tickets” page.  On the left side of the page you will see a “Pending Orders” box. This contains any pending order you may have in your cart including your 2017 Season Tickets. Those will be held there until the renewal deadline on May 15, 2017.  It will show the total amount due for your season tickets and parking including all fees.  To pay for your tickets you must first select a shipping method then click “Pay For Tickets”. On the next page it will have the price breakdown for each of your tickets as well as any fees. Once you have checked your details you may order more tickets, confirm order or cancel order(the tickets will still be held and you can access them later).  

Remember: It is very important to use the same login as last year to guarantee you get the same seats and parking.  If you have forgotten your login details you have the option to reset your password.

To reset password, follow this link: http://www.goholycross.com/ForgotLogin.dbml?db_oem_id=33100

 

Can I purchase additional tickets at the VIP price?

Yes, the VIP season ticket price will be available to season ticket holders until May 15, 2017. Before you confirm your order click "Order More" to access additional purchase options including "New Season Tickets".  Click on the link and you will return to the seat map to select the seats closest to your current season tickets!

 

How much is 2017 Football Season Parking?

Priority season ticket holder parking is available for the Purple Lot at Freshmen Field, and easy access in the Parking Garage for $25 per space. Fitton Field Baseball parking is $30 per space. Priority season ticket holder parking is available EXCLUSIVeLY to current 2017 Football Season Ticket Holders.  To check your parking pass eligibility call 1-844-GOCROSS.  If you are renewing your season tickets then you will find your same parking as last year in your cart.

I am a renewing season ticket holder.  When do I need to submit a parking request by? 

Upgrade requests submitted before May 15 will receive top-priority.  Requests will be filled based  upon lot availability and the number of season tickets you own.   If you have submitted a request you will be contacted in late May to discuss availability.

Please see eligibility requirements below:

1-4 season tickets = 1 parking pass

5-8 season tickets = 2 parking passes

9-12 season tickets = 3 parking passes

13-16 season tickets = 4 parking passes

How do I submit a seat upgrade or parking request?

We want season ticket holders to have the best possible experience throughout the season! It is our top priority to assist you in upgrading that experience. You may submit an upgrade request while renewing your season tickets online by leaving a upgrade request in the "Customer Comments" box. 

I want to renew right now but would like to split my season tickets into monthly payments.  Is this possible?

Yes! One of the many great benefits of being a season ticket holder is ahving the option to do a 5-month INTEREST FREE payment plan!  Your account balance will be split into 5 equal payments of just 20%.  The billing schedule is as follow:

  • Payment 1: Immediately upon renewal
  • Payment 2: June 30
  • Payment 3: July 31
  • Payment 4: August 31
  • Payment 5: September 30

Need additional assistance?

Call the Holy Cross ticket office anytime Monday-Friday 9AM-5PM at 1-844-GOCROSS.


  

2017-2018 Men's Ice Hockey

 Updated: 5-25-17

Can I get my same seats from last year?

Yes! Your season tickets have been reserved in your account under the 2016 prices. Any renewing season ticket holder will have the ability to renew their season tickets at the VIP season ticket price for the 2017-2018 season. If you have any questions about your renewal rate please call the Holy Cross Ticket Office at 1-844-GOCROSS.

How do I upgrade to a chairback seat?

We are very excited to introduce this EXCLUSIVE benefit to Men's Ice Hockey Season Ticket Holders for the 2017-2018 season!  There are 2 simple ways to request a seat upgrade:

  • Leave a customer comment when renewing/purchasing season tickets online
    • A Ticket Office Representative will reach out to you to discuss availability
  • Call 1-844-GOCROSS

Chairback availability is EXTREMELY LIMITED! Be sure to renew early to request your upgrade.

Where will the chairback seats be located?

Chairback seats will be located in Section E behind the Holy Cross bench!

 

When should I purchase my tickets by?

Be sure to renew/ your season tickets by August 1 to take advantage of your VIP Season Ticket Holder Rate! New season ticket holders are encouraged to purchase before August 1 to receive a special season ticket rate as well.

 

Can I purchase additional tickets at the VIP price?

Yes, the VIP season ticket price will be available to season ticket holders until August 1, 2017. Before you confirm your order click "Order More" to access additional purchase options including "New Season Tickets". 

 

How do I access my season tickets?

Your tickets are waiting for you on your “My Tickets” page online.  To get direct access to your season ticket renewal, Click Here.

 

Need additional assistance?

If you have any further questions call Anthony Moore, Director of Ticket Sales and Operations, at 508-793-3427 or email amoore@holycross.edu for assistance with your log-in details. Be sure to provide a valid email address if you do not already have one associated with your account.

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