Step-by-Step Guide to Renewing Your Season Tickets
Thank you 2017 Football Season Ticket Holders!
We strive to make your season ticket renewal process as painless as possible.
Please see below for a step-by-step renewal guide. If you have further questions, please do not hesitate to call 1-844-GOCROSS. We will be more than happy to assist you.
Step-by-Step Renewal Guide
Step 1: Log-In
After you click the renewal link provided, you must first log in to access your Season Ticket Renewal under pending orders.
Click here for the renewal link.
Enter your login and password and then click "Sign In". Typically, your login is the email address associated with your account.
Click here for log-in help if you have forgotten your password.
Click "Do I Have An Account?", followed by "Forgot Login?", then follow the password reset instructions. You may also follow the login help link for further instructions.
Step 2: Accessing Your Season Tickets
Once you have logged in, you will arrive at your Pending Orders page. This page links you directly to your season ticket renewal. Specific order details such as Name, Order # and Seat Location will be shown (they have been blacked-out in the image below).
To begin the order process, select a shipping method (highlighted in the image below).
Then, click "Pay For Tickets".
Step 3: Order Confirmation / Order More Tickets
After clicking "Pay For Tickets", you will arrive at your Order Detail page. This page includes all order-specific details, including Seat Information, Total, and Suggested Items.
Click "Confirm Order Details" on the next screen.
Click "Order More" if you wish to find available season tickets near your seats for purchase.
Click "Confirm Order" if you want to complete your order.
*If you click "Cancel Order", only the Current Order Details will be erased. Your renewal will still be available in your account*
Step 4: Purchase/Add New Seats
Click "Find Seats For Me" if you wish to purchase general admission.
Click on your section if you have reserved season tickets to find seats near yours.
Once you have clicked a section, you will access the section map (Red=Available, Grey=Unavailable).
As an example, if you have season tickets in Section 5, Row P, Seats 6-7, you may wish to purchase Seat 8. The ✔ indicates you have selected that seat. Click the "Reserve Seats" button on the right once you have made your selection.
After you have made your selection you will return back to the "Order Confirmation" page shown in step 3.
Click "Confirm Order" to arrive at the pay screen.
Clicking "Make Payment" will charge you for your entire order immediately.
Click the Payment Plan Option drop down to make your selection if you wish to take advantage of the 5 month payment plan.
*2017 Football Season 5 month payment plan takes payment in five installments totaling 20% of your order total order (Payment 1 is charged upon order completion. The remaining payments will be taken at the end of March, April, May and June).*
Click "Save To Payment Plan".
Thank you for the support you have shown as a season ticket holder. Your support means the world to our student-athletes, coaches and staff.
We look forward to having you with us every step of the way this season!